If you would like to report any questions or problems about Velocifire products, please send mail to [email protected] 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, or an exchange. Please see below for more information on our return policy.

Please view FAQs for more information and assistance. You can also send your questions to us through Contact us.

Shipping time varies by country, but usually, it takes 7-15 days since we ship out our products with carriers like DHL, UPS, and economy shipping etc. 

Shipping fee also varies by country and can be confirmed when you check out.

All mechanical keyboards are applied for Brown Switch.

The keycaps use ABS double-shot plastic and Bi-color injection technology. All keys are anti-ghosting and removable.

It’s ABS plastic.

Yes, it does.

Yes, it works perfectly.

For all new items you purchase, Velocifire offers one-year warranty support. This warranty covers defects in workmanship and materials. Date of purchase and proof of purchase are required.