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Cancellations and refunds after placing an order will incur a processing fee of approximately 5.4%+0.3$.
Due to different lighting, the final product color may be slightly different from the rendering, but within an acceptable range, the pictures are for reference only.
If the product is defective or you have any concerns, please contact our after-sales email: support@velocifiretech.com within 7 days of receiving the package. We do not accept returns once the product has been used or damaged. For more details on returns and refunds please see the relevant policy at the bottom of our website.
In order to ensure that you can get the corresponding compensation in case of package loss, we suggest that you check the purchase insurance option in the shopping cart.
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